Here you find the answers to frequently asked questions. You don’t find what you are looking for? Then contact us!
In the tour descriptions we provide information about the necessary equipment. Furthermore, you find equipment lists on the download page (only in German). Here you find infomation about the equipment rental. When you book a tour, please let us know what kind of rental equipment you need!
The training for a state-certified mountain and ski guide is regulated by law. The training takes around three years. The trainees have to demonstrate outstanding skills in rock climbing, ice climbing and skiing. After having passed successfully the exams a mountain guide has to register at the relevant local authority. The registration is only possible if the mountain guide holds a professional liability insurance.
All professional mountain guides are obligatory members of the Mountain Guide Association. You find more information about the identification and qualification of certified mountain guides on the Mountain Guide Association’s official website.
You can either pay in the mountan guide office or directly with your guide. For multi-day tours you have to pay a deposit of 50% in advance.
If the mountain guide has to cancel a tour, you get a full refund or we find a new date. You find more information in our General Terms & Conditions.
No, in the office and with the mountain guide we only accept cash payment. Next to the office there is an ATM of the Raiffeisenbank.
The level of difficulty consists of several factors like technique, fitness, exposedness and so on. You can find the requirements in the tour descriptions.
easy: walking in pathless terrain, in snow and easy ice terrain, no or few danger of falling. You are required to climb approx. 300 vertical metres per hour.
mittel: no fear of heights, walking in exposed sections, easy climbing up to grade II UIAA. You are required to climb 400 vertical metres per hour.
schwer: often exposed sections with a danger of falling, climbing up to grade V UIAA.
The UIAA scale is an internationally recognised reference for defining climbing difficulties.
Here you find a description of the different climbing grades: https://theuiaa.org/mountaineering/uiaa-grades-for-rock-climbing/
We mention the requirements in the tour descriptions. If you are not sure, feel free to contact us.
In general, the tours take place in every weather conditions. If the safety of the participants is not ensured anymore, the tour will be cancelled by the guide.
No. Every participant is responsible for his/her own insurance cover (accident insurance, rescue costs, cancellation costs, international health insurance and so on).
Tip: For only € 28,00 per year you can become a supporter of the mountain rescue service in Tirol. In the sponsorship there is an insurance for rescue costs included.
https://en.bergrettung.tirol/php/furtherer_form.php
No.
Our general terms and conditions apply:
§ 6 Lack of requirements
Anyone who is physically fit or able to meet the requirements can participate in the programs offered. The Mountain Guide Association informs each client in advance, as far as possible, about the length and difficulty of the tour. If a participant is not up to the requirements and conditions, the mountain guide is entitled to exclude him/her from the event for the sake of general safety as well as the safety of the participant him/herself. In this case, the mountain guide association is entitled to demand the fee in the amount of the cancellation costs for non-arrival.
Yes. When we do multi-day tours the mountain guide office handles the reservations in the huts. The participants have to pay the costs for the overnight stay and the catering directly in the huts in cash.
Yes, if available there also also rooms in the huts. You have to pay an extra charge.